Privacy Policy


Effective Date: September 25, 2024

1. Introduction

At Maie Cosmetics (“Maie,” “we,” “our,” or “us”), we value your privacy and the importance of safeguarding your personal data. This Privacy Policy explains how we collect, use, store, and share your personal information when you interact with us.

We comply with leading data protection frameworks, including:

  • Canada’s PIPEDA and applicable provincial legislation

  • The EU’s GDPR

  • Brazil’s LGPD

  • California’s CCPA and CalOPPA

  • Other applicable U.S. state privacy laws

This Policy applies to all Maie Cosmetics websites, domains, and online services.

2. Data We Collect

Information You Provide:

  • Account details (name, email, password)

  • Contact details (billing/shipping address, phone number)

  • Payment details (credit/debit card, billing address)

  • Any information you provide in communications with us

Automatically Collected Information:

  • Device and browser type

  • IP address and geolocation

  • Login timestamps and authentication records

  • Browsing behavior (pages viewed, products clicked, referring links)

  • Cookies and similar tracking technologies

Third-Party Data:
We may receive information from service providers such as payment processors, shipping partners, or analytics platforms. Their use of your data is governed by their own privacy policies.

3. How We Use Your Data

We process your personal data to:

  • Fulfill and deliver your orders

  • Verify identity and prevent fraud

  • Provide customer service and support

  • Improve our website, services, and products

  • Send you marketing communications (with your consent)

  • Comply with legal and regulatory requirements

Legal bases include your consent, contractual necessity, legitimate interests, and compliance with legal obligations.

4. Sharing & Disclosure

We may share your personal data with:

  • Service providers (e.g., payment processors, shipping companies, IT support, email providers)

  • Analytics providers (e.g., Google Analytics)

  • Legal authorities when required by law

We do not sell your personal data.

5. Cookies & Tracking

We use cookies and similar technologies to:

  • Enable website functionality

  • Remember your preferences

  • Analyze website usage to improve services

  • Provide relevant marketing content

You may manage cookies through your browser settings. In some regions, you will see a cookie banner to manage your consent preferences.

6. Data Retention

We keep personal data only as long as needed for the purposes collected, including legal and accounting obligations. Payment data is retained only as long as necessary to process the transaction unless otherwise required by law.

7. Children’s Privacy

We do not knowingly collect data from individuals under 16 years old. If you believe we have collected such data, please contact us, and we will take appropriate action.

8. Your Rights

Depending on your location, you may have the right to:

  • Access and receive a copy of your data

  • Request corrections to inaccurate data

  • Request deletion of your data (“right to be forgotten”)

  • Restrict or object to certain processing

  • Data portability (receive your data in a structured format)

  • Withdraw consent at any time

  • Not be discriminated against for exercising your rights

To exercise your rights, contact us at the email below. We may need to verify your identity before processing your request.

9. Updates to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (if available) or by posting a notice on our website.

10. Contact Us

For privacy-related requests or questions, please contact us at:

Maie Cosmetics
Email: privacy@maiecosmetics.com